Mitti & Shine

At Mitti & Shine, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Details: Name, email address, phone number
  • Shipping & Billing Information: Address, PIN code, location details
  • Payment Information: Processed securely via payment gateways (we do not store card details)
  • Order Details: Products purchased, order history
  • Technical Data: IP address, browser type, device information, cookies

This information helps us provide a smooth and personalized shopping experience.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver your orders
  • To communicate order updates, confirmations, and support
  • To improve our website performance and user experience
  • To send promotional offers (only if you opt in)
  • To prevent fraud and ensure secure transactions

We ensure that your data is used only for legitimate business purposes.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal data.

Your information may be shared only with trusted third parties such as:

  • Payment gateways (for secure transactions)
  • Logistics partners (for delivery of orders)
  • Service providers (for website operations and analytics)

All such partners are obligated to keep your information secure.

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes secure servers, encrypted transactions, and restricted access to sensitive data.

While we strive to protect your data, no online platform can guarantee complete security.

5. Cookies & Tracking

Our website uses cookies to:

  • Enhance browsing experience
  • Remember user preferences
  • Analyze website traffic

You can choose to disable cookies through your browser settings, though it may affect certain website functionalities.

6. Your Rights

As a user, you have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications

To exercise these rights, you can contact us anytime.

7. Third-Party Links

Our website may contain links to third-party websites. Mitti & Shine is not responsible for the privacy practices or content of those external sites.

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be reflected on this page, and continued use of the website implies acceptance of those changes.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

📧 Email: support@mittiandshine.com